Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20625
VM0020625Silvermember20625@example.test · +601110020625 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
981
Current loyalty balance
Lifetime Spend
RM 1,227
Across 23 visits
Total Visits
23
Since 2025-04-26
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
981 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 5
Outlet purchase
2026-05-15 · Member activity · RM 43.50
App session
2026-05-03 · OPLUMO Outlet 5
Points credited
2026-04-21 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 5
Outlet purchase
2026-03-28 · Member activity · RM 55.10
Points credited
2026-03-16 · OPLUMO Outlet 5
Outlet purchase
2026-03-04 · Member activity · RM 60.90