Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20610
VM0020610Membermember20610@example.test · +601110020610 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
639
Current loyalty balance
Lifetime Spend
RM 800
Across 26 visits
Total Visits
26
Since 2025-06-21
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
639 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 7
Outlet purchase
2026-09-02 · Member activity · RM 23.25
App session
2026-08-21 · OPLUMO Outlet 7
Points credited
2026-08-09 · Member activity · RM 26.35
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 29.45
Points credited
2026-07-04 · OPLUMO Outlet 7
Outlet purchase
2026-06-22 · Member activity · RM 32.55