Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02061
VM0002061Goldmember2061@example.test · +601110002061 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,289
Current loyalty balance
Lifetime Spend
RM 5,362
Across 34 visits
Total Visits
34
Since 2024-10-11
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,289 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 5
Outlet purchase
2026-05-16 · Member activity · RM 114.75
App session
2026-05-04 · OPLUMO Outlet 5
Points credited
2026-04-22 · Member activity · RM 130.05
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 5
Outlet purchase
2026-03-29 · Member activity · RM 145.35
Points credited
2026-03-17 · OPLUMO Outlet 5
Outlet purchase
2026-03-05 · Member activity · RM 160.65