Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20601
VM0020601Platinummember20601@example.test · +601110020601 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
4,800
Current loyalty balance
Lifetime Spend
RM 6,000
Across 36 visits
Total Visits
36
Since 2024-12-26
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,800 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 15
Outlet purchase
2026-09-05 · Member activity · RM 107.25
App session
2026-08-24 · OPLUMO Outlet 15
Points credited
2026-08-12 · Member activity · RM 121.55
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 15
Outlet purchase
2026-07-19 · Member activity · RM 135.85
Points credited
2026-07-07 · OPLUMO Outlet 15
Outlet purchase
2026-06-25 · Member activity · RM 150.15