Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02060
VM0002060Silvermember2060@example.test · +601110002060 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,395
Current loyalty balance
Lifetime Spend
RM 1,744
Across 14 visits
Total Visits
14
Since 2026-01-21
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,395 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 4
Outlet purchase
2026-08-31 · Member activity · RM 86.25
App session
2026-08-19 · OPLUMO Outlet 4
Points credited
2026-08-07 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 109.25
Points credited
2026-07-02 · OPLUMO Outlet 4
Outlet purchase
2026-06-20 · Member activity · RM 120.75