Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 20596
VM0020596Goldmember20596@example.test · +601110020596 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,996
Current loyalty balance
Lifetime Spend
RM 4,996
Across 37 visits
Total Visits
37
Since 2024-12-27
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 10
Outlet purchase
2026-09-24 · Member activity · RM 128.25
App session
2026-09-12 · OPLUMO Outlet 10
Points credited
2026-08-31 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 10
Outlet purchase
2026-08-07 · Member activity · RM 162.45
Points credited
2026-07-26 · OPLUMO Outlet 10
Outlet purchase
2026-07-14 · Member activity · RM 179.55