Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 20595
VM0020595Membermember20595@example.test · +601110020595 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
944
Current loyalty balance
Lifetime Spend
RM 1,180
Across 8 visits
Total Visits
8
Since 2026-05-20
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
944 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 9
Outlet purchase
2026-09-11 · Member activity · RM 126.00
App session
2026-08-30 · OPLUMO Outlet 9
Points credited
2026-08-18 · Member activity · RM 142.80
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 9
Outlet purchase
2026-07-25 · Member activity · RM 159.60
Points credited
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 176.40