Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20588
VM0020588Silvermember20588@example.test · +601110020588 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,368
Current loyalty balance
Lifetime Spend
RM 2,961
Across 31 visits
Total Visits
31
Since 2025-04-11
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,368 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 2
Outlet purchase
2026-09-21 · Member activity · RM 69.00
App session
2026-09-09 · OPLUMO Outlet 2
Points credited
2026-08-28 · Member activity · RM 78.20
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 2
Outlet purchase
2026-08-04 · Member activity · RM 87.40
Points credited
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 96.60