Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20580
VM0020580Goldmember20580@example.test · +601110020580 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,279
Current loyalty balance
Lifetime Spend
RM 4,099
Across 34 visits
Total Visits
34
Since 2025-02-10
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,279 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 11
Outlet purchase
2026-09-15 · Member activity · RM 114.00
App session
2026-09-03 · OPLUMO Outlet 11
Points credited
2026-08-22 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 11
Outlet purchase
2026-07-29 · Member activity · RM 144.40
Points credited
2026-07-17 · OPLUMO Outlet 11
Outlet purchase
2026-07-05 · Member activity · RM 159.60