Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02058
VM0002058Goldmember2058@example.test · +601110002058 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,875
Current loyalty balance
Lifetime Spend
RM 3,594
Across 39 visits
Total Visits
39
Since 2024-07-16
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 2
Outlet purchase
2026-05-19 · Member activity · RM 88.50
App session
2026-05-07 · OPLUMO Outlet 2
Points credited
2026-04-25 · Member activity · RM 100.30
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 2
Outlet purchase
2026-04-01 · Member activity · RM 112.10
Points credited
2026-03-20 · OPLUMO Outlet 2
Outlet purchase
2026-03-08 · Member activity · RM 123.90