Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20577
VM0020577Goldmember20577@example.test · +601110020577 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
4,359
Current loyalty balance
Lifetime Spend
RM 5,449
Across 43 visits
Total Visits
43
Since 2024-06-02
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,359 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 8
Outlet purchase
2026-06-16 · Member activity · RM 98.25
App session
2026-06-04 · OPLUMO Outlet 8
Points credited
2026-05-23 · Member activity · RM 111.35
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 8
Outlet purchase
2026-04-29 · Member activity · RM 124.45
Points credited
2026-04-17 · OPLUMO Outlet 8
Outlet purchase
2026-04-05 · Member activity · RM 137.55