Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20568
VM0020568Membermember20568@example.test · +601110020568 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
419
Current loyalty balance
Lifetime Spend
RM 524
Across 7 visits
Total Visits
7
Since 2026-02-02
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
419 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 16
Outlet purchase
2026-05-09 · Member activity · RM 48.75
App session
2026-04-27 · OPLUMO Outlet 16
Points credited
2026-04-15 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 16
Outlet purchase
2026-03-22 · Member activity · RM 61.75
Points credited
2026-03-10 · OPLUMO Outlet 16
Outlet purchase
2026-02-26 · Member activity · RM 68.25