Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20562
VM0020562Goldmember20562@example.test · +601110020562 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,587
Current loyalty balance
Lifetime Spend
RM 4,484
Across 44 visits
Total Visits
44
Since 2024-07-26
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,587 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 10
Outlet purchase
2026-08-27 · Member activity · RM 72.75
App session
2026-08-15 · OPLUMO Outlet 10
Points credited
2026-08-03 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 10
Outlet purchase
2026-07-10 · Member activity · RM 92.15
Points credited
2026-06-28 · OPLUMO Outlet 10
Outlet purchase
2026-06-16 · Member activity · RM 101.85