Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20550
VM0020550Membermember20550@example.test · +601110020550 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
327
Current loyalty balance
Lifetime Spend
RM 409
Across 7 visits
Total Visits
7
Since 2026-03-02
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
327 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 40.50
App session
2026-05-25 · OPLUMO Outlet 15
Points credited
2026-05-13 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 15
Outlet purchase
2026-04-19 · Member activity · RM 51.30
Points credited
2026-04-07 · OPLUMO Outlet 15
Outlet purchase
2026-03-26 · Member activity · RM 56.70