Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 20548
VM0020548Goldmember20548@example.test · +601110020548 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,127
Current loyalty balance
Lifetime Spend
RM 5,160
Across 43 visits
Total Visits
43
Since 2024-04-25
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 13
Outlet purchase
2026-05-09 · Member activity · RM 104.25
App session
2026-04-27 · OPLUMO Outlet 13
Points credited
2026-04-15 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 13
Outlet purchase
2026-03-22 · Member activity · RM 132.05
Points credited
2026-03-10 · OPLUMO Outlet 13
Outlet purchase
2026-02-26 · Member activity · RM 145.95