Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02053
VM0002053Goldmember2053@example.test · +601110002053 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,334
Current loyalty balance
Lifetime Spend
RM 4,168
Across 45 visits
Total Visits
45
Since 2024-08-03
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,334 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 14
Outlet purchase
2026-09-22 · Member activity · RM 85.50
App session
2026-09-10 · OPLUMO Outlet 14
Points credited
2026-08-29 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 14
Outlet purchase
2026-08-05 · Member activity · RM 108.30
Points credited
2026-07-24 · OPLUMO Outlet 14
Outlet purchase
2026-07-12 · Member activity · RM 119.70