Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20520
VM0020520Goldmember20520@example.test · +601110020520 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,422
Current loyalty balance
Lifetime Spend
RM 3,028
Across 20 visits
Total Visits
20
Since 2025-09-20
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,422 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 2
Outlet purchase
2026-08-16 · Member activity · RM 105.75
App session
2026-08-04 · OPLUMO Outlet 2
Points credited
2026-07-23 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 2
Outlet purchase
2026-06-29 · Member activity · RM 133.95
Points credited
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 148.05