Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02052
VM0002052Goldmember2052@example.test · +601110002052 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,568
Current loyalty balance
Lifetime Spend
RM 3,210
Across 23 visits
Total Visits
23
Since 2025-05-27
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,568 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 13
Outlet purchase
2026-06-15 · Member activity · RM 91.50
App session
2026-06-03 · OPLUMO Outlet 13
Points credited
2026-05-22 · Member activity · RM 103.70
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 13
Outlet purchase
2026-04-28 · Member activity · RM 115.90
Points credited
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 128.10