Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20517
VM0020517Platinummember20517@example.test · +601110020517 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
6,228
Current loyalty balance
Lifetime Spend
RM 7,786
Across 44 visits
Total Visits
44
Since 2024-07-31
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 16
Outlet purchase
2026-09-01 · Member activity · RM 108.75
App session
2026-08-20 · OPLUMO Outlet 16
Points credited
2026-08-08 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 16
Outlet purchase
2026-07-15 · Member activity · RM 137.75
Points credited
2026-07-03 · OPLUMO Outlet 16
Outlet purchase
2026-06-21 · Member activity · RM 152.25