Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20502
VM0020502Silvermember20502@example.test · +601110020502 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
1,621
Current loyalty balance
Lifetime Spend
RM 2,026
Across 19 visits
Total Visits
19
Since 2025-07-09
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,621 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 1
Outlet purchase
2026-05-17 · Member activity · RM 71.25
App session
2026-05-05 · OPLUMO Outlet 1
Points credited
2026-04-23 · Member activity · RM 80.75
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 1
Outlet purchase
2026-03-30 · Member activity · RM 90.25
Points credited
2026-03-18 · OPLUMO Outlet 1
Outlet purchase
2026-03-06 · Member activity · RM 99.75