Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00205
VM0000205Membermember205@example.test · +601110000205 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
675
Current loyalty balance
Lifetime Spend
RM 845
Across 28 visits
Total Visits
28
Since 2025-04-30
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
675 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 2
Outlet purchase
2026-08-17 · Member activity · RM 21.00
App session
2026-08-05 · OPLUMO Outlet 2
Points credited
2026-07-24 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 26.60
Points credited
2026-06-18 · OPLUMO Outlet 2
Outlet purchase
2026-06-06 · Member activity · RM 29.40