Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20493
VM0020493Membermember20493@example.test · +601110020493 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
323
Current loyalty balance
Lifetime Spend
RM 404
Across 12 visits
Total Visits
12
Since 2026-03-14
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
323 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 9
Outlet purchase
2026-09-16 · Member activity · RM 24.75
App session
2026-09-04 · OPLUMO Outlet 9
Points credited
2026-08-23 · Member activity · RM 28.05
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 9
Outlet purchase
2026-07-30 · Member activity · RM 31.35
Points credited
2026-07-18 · OPLUMO Outlet 9
Outlet purchase
2026-07-06 · Member activity · RM 34.65