Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02049
VM0002049Membermember2049@example.test · +601110002049 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
708
Current loyalty balance
Lifetime Spend
RM 885
Across 12 visits
Total Visits
12
Since 2025-11-26
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
708 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 10
Outlet purchase
2026-05-31 · Member activity · RM 53.25
App session
2026-05-19 · OPLUMO Outlet 10
Points credited
2026-05-07 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 10
Outlet purchase
2026-04-13 · Member activity · RM 67.45
Points credited
2026-04-01 · OPLUMO Outlet 10
Outlet purchase
2026-03-20 · Member activity · RM 74.55