Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02046
VM0002046Membermember2046@example.test · +601110002046 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
144
Current loyalty balance
Lifetime Spend
RM 180
Across 2 visits
Total Visits
2
Since 2026-06-03
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
110d
2026-06-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
144 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 60.00
App session
2026-05-28 · OPLUMO Outlet 7
Points credited
2026-05-16 · Member activity · RM 68.00
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 7
Outlet purchase
2026-04-22 · Member activity · RM 76.00
Points credited
2026-04-10 · OPLUMO Outlet 7
Outlet purchase
2026-03-29 · Member activity · RM 84.00