Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20445
VM0020445Membermember20445@example.test · +601110020445 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
130
Current loyalty balance
Lifetime Spend
RM 163
Across 5 visits
Total Visits
5
Since 2026-07-20
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 12
Outlet purchase
2026-09-18 · Member activity · RM 27.00
App session
2026-09-06 · OPLUMO Outlet 12
Points credited
2026-08-25 · Member activity · RM 30.60
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 12
Outlet purchase
2026-08-01 · Member activity · RM 34.20
Points credited
2026-07-20 · OPLUMO Outlet 12
Outlet purchase
2026-07-08 · Member activity · RM 37.80