Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20442
VM0020442Silvermember20442@example.test · +601110020442 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,210
Current loyalty balance
Lifetime Spend
RM 2,763
Across 28 visits
Total Visits
28
Since 2025-05-17
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,210 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 9
Outlet purchase
2026-09-03 · Member activity · RM 78.00
App session
2026-08-22 · OPLUMO Outlet 9
Points credited
2026-08-10 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 9
Outlet purchase
2026-07-17 · Member activity · RM 98.80
Points credited
2026-07-05 · OPLUMO Outlet 9
Outlet purchase
2026-06-23 · Member activity · RM 109.20