Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02044
VM0002044Goldmember2044@example.test · +601110002044 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,954
Current loyalty balance
Lifetime Spend
RM 4,943
Across 41 visits
Total Visits
41
Since 2024-07-11
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,954 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 5
Outlet purchase
2026-06-19 · Member activity · RM 79.50
App session
2026-06-07 · OPLUMO Outlet 5
Points credited
2026-05-26 · Member activity · RM 90.10
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 5
Outlet purchase
2026-05-02 · Member activity · RM 100.70
Points credited
2026-04-20 · OPLUMO Outlet 5
Outlet purchase
2026-04-08 · Member activity · RM 111.30