Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20436
VM0020436Goldmember20436@example.test · +601110020436 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,120
Current loyalty balance
Lifetime Spend
RM 3,901
Across 40 visits
Total Visits
40
Since 2024-07-01
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,120 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 3
Outlet purchase
2026-05-22 · Member activity · RM 74.25
App session
2026-05-10 · OPLUMO Outlet 3
Points credited
2026-04-28 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 3
Outlet purchase
2026-04-04 · Member activity · RM 94.05
Points credited
2026-03-23 · OPLUMO Outlet 3
Outlet purchase
2026-03-11 · Member activity · RM 103.95