Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20433
VM0020433Membermember20433@example.test · +601110020433 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
508
Current loyalty balance
Lifetime Spend
RM 636
Across 19 visits
Total Visits
19
Since 2025-08-21
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
90d
2026-07-11
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
508 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 17
Outlet purchase
2026-06-29 · Member activity · RM 32.25
App session
2026-06-17 · OPLUMO Outlet 17
Points credited
2026-06-05 · Member activity · RM 36.55
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 17
Outlet purchase
2026-05-12 · Member activity · RM 40.85
Points credited
2026-04-30 · OPLUMO Outlet 17
Outlet purchase
2026-04-18 · Member activity · RM 45.15