Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02042
VM0002042Silvermember2042@example.test · +601110002042 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,186
Current loyalty balance
Lifetime Spend
RM 1,483
Across 8 visits
Total Visits
8
Since 2026-05-14
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,186 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 3
Outlet purchase
2026-09-05 · Member activity · RM 134.25
App session
2026-08-24 · OPLUMO Outlet 3
Points credited
2026-08-12 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 3
Outlet purchase
2026-07-19 · Member activity · RM 170.05
Points credited
2026-07-07 · OPLUMO Outlet 3
Outlet purchase
2026-06-25 · Member activity · RM 187.95