Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20418
VM0020418Silvermember20418@example.test · +601110020418 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,078
Current loyalty balance
Lifetime Spend
RM 2,598
Across 33 visits
Total Visits
33
Since 2024-12-10
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,078 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 72.00
App session
2026-06-15 · OPLUMO Outlet 2
Points credited
2026-06-03 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 2
Outlet purchase
2026-05-10 · Member activity · RM 91.20
Points credited
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 100.80