Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 20416
VM0020416Goldmember20416@example.test · +601110020416 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,532
Current loyalty balance
Lifetime Spend
RM 3,166
Across 30 visits
Total Visits
30
Since 2025-04-08
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,532 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 17
Outlet purchase
2026-08-31 · Member activity · RM 73.50
App session
2026-08-19 · OPLUMO Outlet 17
Points credited
2026-08-07 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 17
Outlet purchase
2026-07-14 · Member activity · RM 93.10
Points credited
2026-07-02 · OPLUMO Outlet 17
Outlet purchase
2026-06-20 · Member activity · RM 102.90