Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20412
VM0020412Silvermember20412@example.test · +601110020412 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,513
Current loyalty balance
Lifetime Spend
RM 1,892
Across 24 visits
Total Visits
24
Since 2025-08-02
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,513 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 13
Outlet purchase
2026-09-08 · Member activity · RM 62.25
App session
2026-08-27 · OPLUMO Outlet 13
Points credited
2026-08-15 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 13
Outlet purchase
2026-07-22 · Member activity · RM 78.85
Points credited
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 87.15