Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00204
VM0000204Platinummember204@example.test · +601110000204 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,085
Current loyalty balance
Lifetime Spend
RM 6,357
Across 35 visits
Total Visits
35
Since 2024-09-04
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
153d
2026-05-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 1
Outlet purchase
2026-04-27 · Member activity · RM 121.50
App session
2026-04-15 · OPLUMO Outlet 1
Points credited
2026-04-03 · Member activity · RM 137.70
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 1
Outlet purchase
2026-03-10 · Member activity · RM 153.90
Points credited
2026-02-26 · OPLUMO Outlet 1
Outlet purchase
2026-02-14 · Member activity · RM 170.10