Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20388
VM0020388Membermember20388@example.test · +601110020388 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
384
Current loyalty balance
Lifetime Spend
RM 481
Across 11 visits
Total Visits
11
Since 2026-04-06
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
384 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 6
Outlet purchase
2026-09-21 · Member activity · RM 37.50
App session
2026-09-09 · OPLUMO Outlet 6
Points credited
2026-08-28 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 6
Outlet purchase
2026-08-04 · Member activity · RM 47.50
Points credited
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 52.50