Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 20357
VM0020357Goldmember20357@example.test · +601110020357 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,356
Current loyalty balance
Lifetime Spend
RM 5,445
Across 33 visits
Total Visits
33
Since 2025-03-02
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,356 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 9
Outlet purchase
2026-09-17 · Member activity · RM 129.75
App session
2026-09-05 · OPLUMO Outlet 9
Points credited
2026-08-24 · Member activity · RM 147.05
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 9
Outlet purchase
2026-07-31 · Member activity · RM 164.35
Points credited
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 181.65