Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20353
VM0020353Silvermember20353@example.test · +601110020353 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,437
Current loyalty balance
Lifetime Spend
RM 1,797
Across 18 visits
Total Visits
18
Since 2025-12-04
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,437 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 5
Outlet purchase
2026-09-24 · Member activity · RM 85.50
App session
2026-09-12 · OPLUMO Outlet 5
Points credited
2026-08-31 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 108.30
Points credited
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 119.70