Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02035
VM0002035Membermember2035@example.test · +601110002035 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
45
Current loyalty balance
Lifetime Spend
RM 57
Across 2 visits
Total Visits
2
Since 2026-05-08
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
45 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 13
Outlet purchase
2026-05-14 · Member activity · RM 23.25
App session
2026-05-02 · OPLUMO Outlet 13
Points credited
2026-04-20 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 13
Outlet purchase
2026-03-27 · Member activity · RM 29.45
Points credited
2026-03-15 · OPLUMO Outlet 13
Outlet purchase
2026-03-03 · Member activity · RM 32.55