Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02034
VM0002034Platinummember2034@example.test · +601110002034 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,332
Current loyalty balance
Lifetime Spend
RM 6,666
Across 42 visits
Total Visits
42
Since 2024-05-05
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,332 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 12
Outlet purchase
2026-05-01 · Member activity · RM 100.50
App session
2026-04-19 · OPLUMO Outlet 12
Points credited
2026-04-07 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 12
Outlet purchase
2026-03-14 · Member activity · RM 127.30
Points credited
2026-03-02 · OPLUMO Outlet 12
Outlet purchase
2026-02-18 · Member activity · RM 140.70