Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20314
VM0020314Silvermember20314@example.test · +601110020314 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,096
Current loyalty balance
Lifetime Spend
RM 2,620
Across 39 visits
Total Visits
39
Since 2024-11-24
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,096 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 17
Outlet purchase
2026-09-27 · Member activity · RM 60.75
App session
2026-09-15 · OPLUMO Outlet 17
Points credited
2026-09-03 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 17
Outlet purchase
2026-08-10 · Member activity · RM 76.95
Points credited
2026-07-29 · OPLUMO Outlet 17
Outlet purchase
2026-07-17 · Member activity · RM 85.05