Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20304
VM0020304Goldmember20304@example.test · +601110020304 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
2,684
Current loyalty balance
Lifetime Spend
RM 3,355
Across 31 visits
Total Visits
31
Since 2025-01-03
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,684 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 86.25
App session
2026-06-03 · OPLUMO Outlet 7
Points credited
2026-05-22 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 7
Outlet purchase
2026-04-28 · Member activity · RM 109.25
Points credited
2026-04-16 · OPLUMO Outlet 7
Outlet purchase
2026-04-04 · Member activity · RM 120.75