Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20302
VM0020302Membermember20302@example.test · +601110020302 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
181
Current loyalty balance
Lifetime Spend
RM 227
Across 8 visits
Total Visits
8
Since 2026-02-13
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
181 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 5
Outlet purchase
2026-06-07 · Member activity · RM 22.50
App session
2026-05-26 · OPLUMO Outlet 5
Points credited
2026-05-14 · Member activity · RM 25.50
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 5
Outlet purchase
2026-04-20 · Member activity · RM 28.50
Points credited
2026-04-08 · OPLUMO Outlet 5
Outlet purchase
2026-03-27 · Member activity · RM 31.50