Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20298
VM0020298Membermember20298@example.test · +601110020298 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
229
Current loyalty balance
Lifetime Spend
RM 287
Across 8 visits
Total Visits
8
Since 2026-01-24
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 1
Outlet purchase
2026-05-18 · Member activity · RM 29.25
App session
2026-05-06 · OPLUMO Outlet 1
Points credited
2026-04-24 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 1
Outlet purchase
2026-03-31 · Member activity · RM 37.05
Points credited
2026-03-19 · OPLUMO Outlet 1
Outlet purchase
2026-03-07 · Member activity · RM 40.95