Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20276
VM0020276Membermember20276@example.test · +601110020276 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
466
Current loyalty balance
Lifetime Spend
RM 583
Across 17 visits
Total Visits
17
Since 2025-12-09
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
466 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 13
Outlet purchase
2026-09-11 · Member activity · RM 30.75
App session
2026-08-30 · OPLUMO Outlet 13
Points credited
2026-08-18 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 13
Outlet purchase
2026-07-25 · Member activity · RM 38.95
Points credited
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 43.05