Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 20275
VM0020275Membermember20275@example.test · +601110020275 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
158
Current loyalty balance
Lifetime Spend
RM 198
Across 4 visits
Total Visits
4
Since 2026-04-15
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 12
Outlet purchase
2026-05-27 · Member activity · RM 42.00
App session
2026-05-15 · OPLUMO Outlet 12
Points credited
2026-05-03 · Member activity · RM 47.60
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 12
Outlet purchase
2026-04-09 · Member activity · RM 53.20
Points credited
2026-03-28 · OPLUMO Outlet 12
Outlet purchase
2026-03-16 · Member activity · RM 58.80