Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 20267
VM0020267Membermember20267@example.test · +601110020267 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted Out
Points Balance
542
Current loyalty balance
Lifetime Spend
RM 679
Across 15 visits
Total Visits
15
Since 2026-01-20
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
542 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 4
Outlet purchase
2026-09-17 · Member activity · RM 38.25
App session
2026-09-05 · OPLUMO Outlet 4
Points credited
2026-08-24 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 4
Outlet purchase
2026-07-31 · Member activity · RM 48.45
Points credited
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 53.55