Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20262
VM0020262Goldmember20262@example.test · +601110020262 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,687
Current loyalty balance
Lifetime Spend
RM 3,359
Across 23 visits
Total Visits
23
Since 2025-05-28
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 16
Outlet purchase
2026-06-16 · Member activity · RM 129.75
App session
2026-06-04 · OPLUMO Outlet 16
Points credited
2026-05-23 · Member activity · RM 147.05
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 16
Outlet purchase
2026-04-29 · Member activity · RM 164.35
Points credited
2026-04-17 · OPLUMO Outlet 16
Outlet purchase
2026-04-05 · Member activity · RM 181.65