Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02025
VM0002025Membermember2025@example.test · +601110002025 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
236
Current loyalty balance
Lifetime Spend
RM 295
Across 3 visits
Total Visits
3
Since 2026-04-03
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
236 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 3
Outlet purchase
2026-04-27 · Member activity · RM 85.50
App session
2026-04-15 · OPLUMO Outlet 3
Points credited
2026-04-03 · Member activity · RM 96.90
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 3
Outlet purchase
2026-03-10 · Member activity · RM 108.30
Points credited
2026-02-26 · OPLUMO Outlet 3
Outlet purchase
2026-02-14 · Member activity · RM 119.70