Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20245
VM0020245Goldmember20245@example.test · +601110020245 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,339
Current loyalty balance
Lifetime Spend
RM 4,174
Across 37 visits
Total Visits
37
Since 2024-12-01
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,339 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 16
Outlet purchase
2026-08-29 · Member activity · RM 93.00
App session
2026-08-17 · OPLUMO Outlet 16
Points credited
2026-08-05 · Member activity · RM 105.40
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 117.80
Points credited
2026-06-30 · OPLUMO Outlet 16
Outlet purchase
2026-06-18 · Member activity · RM 130.20