Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20244
VM0020244Silvermember20244@example.test · +601110020244 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,617
Current loyalty balance
Lifetime Spend
RM 2,022
Across 21 visits
Total Visits
21
Since 2025-10-01
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,617 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 15
Outlet purchase
2026-09-14 · Member activity · RM 60.75
App session
2026-09-02 · OPLUMO Outlet 15
Points credited
2026-08-21 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 15
Outlet purchase
2026-07-28 · Member activity · RM 76.95
Points credited
2026-07-16 · OPLUMO Outlet 15
Outlet purchase
2026-07-04 · Member activity · RM 85.05